Data Request

Data Request

Depending on where you reside, you may use this page to make certain requests regarding your personal information collected, held, used, disclosed, sold, or shared by KANNA Weed Dispensary Oakland (“KANNA,” “Company,” “we,” “us,” or “our”).
Your privacy rights may vary depending on your state of residence and applicable privacy laws. These rights may include the right to request access to your personal information, correction of inaccurate personal information, deletion of personal information, a copy of your personal information, opt out of certain data sharing or targeted advertising, limit the use of sensitive personal information, or appeal a decision regarding a prior privacy request.

Submitting a Data Request

You may submit a data request by contacting KANNA using one of the methods below:
KANNA Weed Dispensary Oakland
2019 MacArthur Blvd.
Oakland, CA 94602
USA
Store Contact: (510) 447-1706
Delivery Contact: (510) 220-0001
Website: https://kannaoak.com/
If KANNA provides an online form for privacy requests, you may also submit your request using that form.

Correction Requests

If you submit a request to correct your personal information, we will evaluate the request based on the totality of the circumstances to determine whether the requested correction is more likely than not accurate.
We may consider documentation or other information you provide in support of your request. If you would like to provide supporting documentation, you may submit it through the contact method provided on this page or any other privacy request method made available by KANNA.

Verification

Before processing your request, we may need to verify your identity. Verification may require you to provide information such as your name, phone number, email address, mailing address, order details, account information, or other information reasonably necessary to confirm your identity.
We will use verification information only to verify your identity, protect against fraud, comply with law, and process your request.
If we cannot verify your identity, we may be unable to fulfill your request.

Response Timeline

We will confirm receipt of your request within the timeframe required by applicable law.
For California residents, we generally confirm receipt of privacy requests within 10 business days and respond within 45 days after receiving a verifiable request. If we need additional time, we may take up to an additional 45 days and will explain the reason for the extension.
Response timelines may vary depending on your state of residence and applicable privacy laws.

Authorized Agents

You may designate an authorized agent to submit a privacy request on your behalf, where permitted by law.
If an authorized agent submits a request for you, we may require proof that the agent has authority to act on your behalf. We may also require you to verify your identity directly with us, unless the agent has valid power of attorney or other legally sufficient authorization.

Requests Involving Third Parties

Depending on the type of request you submit and the nature of the personal information involved, we may need to communicate with third-party service providers, vendors, ordering platforms, payment processors, delivery providers, analytics providers, marketing partners, or other parties that help us provide our Website and Services.
Where applicable, we may request that third parties assist with fulfilling your data request. However, we cannot guarantee that all third parties will comply with requests submitted to KANNA. If you wish to exercise privacy rights directly with a third-party platform or service provider, you should submit your request directly to that organization.
Some requests may limit or prevent our ability to provide certain services, including account access, online ordering, delivery coordination, loyalty or rewards features, marketing communications, or customer support.

Appeals

If we deny your request, you may have the right to appeal our decision depending on your state of residence and applicable law.
To appeal a decision, contact us using the information listed on this page and include:
Your name
Your contact information
The type of request you originally submitted
The reason for your appeal
Any reference number or correspondence related to your original request, if available

Additional Information

Additional information about how KANNA collects, uses, discloses, sells, shares, retains, and protects personal information can be found in our Privacy Policy.
Before submitting a privacy or correction request, we encourage you to review KANNA’s Privacy Policy so you understand how your personal information may be handled and what rights may be available to you.
By submitting a data request, you confirm that the information you provide is accurate and that you are the person whose personal information is the subject of the request, or that you are authorized to act on that person’s behalf.

What are your preferred contact methods for questions about your request?*

How do you want to receive our response? * (Choose one)

Are you submitting this request as an authorized agent for the above consumer? *

If you submit this request as an authorized agent, we may request additional information to verify that you are authorized to submit the request on the requested individual's behalf.

Select type of data request you wish to make:

By submitting this form, I certify that I am the above-named individual or a person authorized by the above-named individual to submit this form on their behalf. I understand that BSCB may contact me to obtain identity verification and validate this request.