Terms of Service
KANNA Weed Dispensary Oakland Terms of Service
Welcome to KANNA Weed Dispensary Oakland (“KANNA,” “Company,” “we,” “us,” or “our”). By using the website located at https://kannaoak.com/, any related mobile website, online menu, ordering platform, delivery tools, or other digital services operated or made available by KANNA (collectively, the “Website” or “Websites”), you agree to be bound by these Terms of Service (the “Terms of Service,” “Terms,” or “Agreement”).
If you create an account, place an order, request delivery, join a rewards or loyalty program, sign up for communications, or otherwise use our services (collectively, the “Service” or “Services”), you agree to these Terms whether or not you register as a member or account holder.
If you object to anything in this Agreement or in KANNA’s Privacy Policy, do not use the Website or Services.
This Agreement may be updated by KANNA at any time. Updates are effective upon posting on the Website. Your continued use of the Website or Services after revised terms are posted constitutes your acceptance of the revised Agreement. We will update the “Last Updated” date above when material changes are made.
Please read this Agreement carefully. It contains important information regarding your legal rights, remedies, and obligations, including limitations of liability, disclaimers, indemnification obligations, and a dispute resolution/binding arbitration clause that governs how disputes will be resolved.
Electronic Agreement
This Agreement is an electronic contract that sets out the legally binding terms of your use of the Website and Services. By accessing or using the Website, creating an account, placing an order, requesting delivery, signing up for communications, or otherwise using the Services, you accept this Agreement and agree to the terms, conditions, and notices contained or referenced herein.
Access and Retention
To access and retain this electronic Agreement, you must have access to the internet, either directly or through devices that access web-based content. You are responsible for any service fees associated with such access.
You must also use any equipment necessary to connect to the internet, including a computer, mobile device, modem, router, or other access device.
Please print or save a copy of this Agreement for your records.
Eligibility and Cannabis Compliance
KANNA’s Website and Services are intended only for individuals who are legally permitted to purchase cannabis products under applicable law.
By using the Website or Services, you represent and warrant that:
You are at least 21 years of age, or otherwise legally permitted to purchase medical cannabis under applicable California law.
You will provide accurate, current, and complete information when requested.
You will not use the Website or Services for any unlawful purpose.
You will comply with all applicable federal, state, and local laws, rules, and regulations.
You understand that cannabis remains illegal under United States federal law.
You understand that cannabis products may only be purchased, possessed, transported, and consumed in accordance with applicable law.
You will not purchase cannabis products for resale or for transfer to any person who is not legally permitted to receive them.
KANNA reserves the right to refuse service, cancel orders, request identification, verify eligibility, restrict access, or terminate accounts where required or permitted by law.
Commercial Use of Service
If you access or use the Website or Services on behalf of a company, entity, or organization (a “Subscribing Entity”), you represent and warrant that:
You are an authorized representative of the Subscribing Entity.
You have authority to bind the Subscribing Entity to this Agreement.
You have read and understand this Agreement.
You agree to this Agreement on behalf of the Subscribing Entity.
Unauthorized or illegal use of the Website or Services is prohibited. KANNA may investigate unauthorized use and may take legal action, including civil, criminal, or injunctive remedies.
Account Security
You are responsible for maintaining the confidentiality of any username, password, account credentials, or login information used in connection with the Website or Services.
You agree to:
Immediately notify KANNA of any unauthorized use of your account or any other security breach.
Ensure that you log out of your account at the end of each session.
Use caution when accessing your account from public or shared devices.
KANNA is not responsible for loss or damage arising from your failure to maintain account security.
Your Use of the Website
You agree that you will not:
Use the Website or Services for any illegal, fraudulent, harmful, or unauthorized purpose.
Browse, download, upload, post, transmit, or distribute illegal content.
Use the Website to purchase cannabis products if you are not legally eligible to do so.
Provide false, misleading, inaccurate, or incomplete information.
Misrepresent your age, identity, location, eligibility, or affiliation with any person or entity.
Purchase cannabis products for resale or unlawful distribution.
Attempt to bypass age verification, identity verification, purchase limits, delivery restrictions, or compliance procedures.
Copy, capture, scrape, download, republish, distribute, or exploit any content from the Website without KANNA’s prior written permission.
Use bots, spiders, crawlers, scripts, data mining tools, automated systems, or scraping technologies to access or use the Website.
Interfere with, disrupt, overload, damage, or impair the Website, servers, systems, networks, or Services.
Attempt to gain unauthorized access to any account, system, server, network, database, or restricted area.
Upload, post, transmit, or distribute viruses, malware, spyware, adware, worms, Trojan horses, time bombs, or other harmful code.
Remove, alter, or obscure any copyright, trademark, proprietary, or legal notices.
Reverse engineer, decompile, disassemble, modify, or attempt to discover source code or object code of the Website or any related technology.
Use the Website to harass, threaten, abuse, exploit, stalk, or harm another person or any KANNA employee, representative, vendor, or customer.
Upload or transmit content that is offensive, abusive, libelous, defamatory, obscene, discriminatory, hateful, violent, sexually explicit, unlawful, or otherwise objectionable.
Upload or transmit content that infringes or violates any copyright, trademark, trade secret, privacy, publicity, or other rights.
Send spam, unsolicited advertising, unauthorized promotions, or other forms of solicitation.
Collect or attempt to collect personal information about other users.
Sell, transfer, assign, or provide access to your account without KANNA’s prior written approval.
KANNA reserves the right, in its sole discretion, to suspend or terminate your account, restrict your access, cancel orders, remove content, report conduct to authorities, or take legal action if you violate these Terms or applicable law.
Third-Party Ordering, Payment, Delivery, and Rewards Platforms
KANNA may use third-party platforms or service providers to support online menus, ordering, payment processing, delivery coordination, customer accounts, rewards programs, loyalty programs, text messaging, email marketing, analytics, or other features.
By using those third-party services, you may also be subject to the terms, conditions, and privacy policies of those third parties. KANNA is not responsible for the acts, omissions, content, policies, security practices, or data practices of third-party platforms.
You should review any applicable third-party terms and privacy policies before using third-party services made available through or linked from the Website.
Orders, Pickup, Delivery, and Product Availability
All orders placed through the Website or any third-party ordering platform are subject to acceptance, availability, verification, and compliance with applicable law.
KANNA reserves the right to:
Refuse or cancel any order.
Limit order quantities.
Require valid government-issued identification.
Verify age, identity, and eligibility.
Decline pickup or delivery where legally required or operationally necessary.
Correct pricing, menu, product, availability, or typographical errors.
Modify or discontinue products, pricing, promotions, discounts, or services at any time.
Refuse service to any person where permitted by law.
Product availability, pricing, potency, descriptions, images, discounts, and promotions may change without notice. Online menus may not always reflect real-time inventory.
Cannabis products may affect individuals differently. You are responsible for reading product labels, warnings, dosage information, and instructions before use.
No Medical Advice
Content on the Website, including product descriptions, educational materials, blog posts, menu details, strain information, cannabinoid information, terpene information, or customer support communications, is provided for general informational purposes only.
KANNA does not provide medical advice, diagnosis, or treatment. Nothing on the Website should be interpreted as medical advice or a substitute for advice from a licensed healthcare professional.
Consult a qualified healthcare provider before using cannabis products, especially if you are pregnant, nursing, taking medication, have a medical condition, or have concerns about cannabis use.
Representations and Warranties
You represent and warrant that:
You have the legal right and capacity to enter into this Agreement.
You are legally permitted to use the Website and Services.
You will comply with all applicable laws and regulations.
Any information you provide is accurate, complete, and current.
Any content you submit is original to you or you have all necessary rights, licenses, permissions, and consents to submit it.
Your content does not infringe, violate, or misappropriate the rights of any third party.
Your content is not unlawful, abusive, defamatory, obscene, discriminatory, hateful, violent, threatening, misleading, or otherwise objectionable.
Your use of the Website and Services will not create liability for KANNA or its owners, officers, employees, agents, affiliates, vendors, successors, or assigns.
KANNA reserves the right to remove content, suspend access, terminate accounts, cancel orders, or pursue legal remedies if we believe you have violated these representations or warranties.
Term and Termination
This Agreement remains in full force and effect while you use the Website or Services.
You may stop using the Website or Services at any time. If you have an account, you may request account termination by contacting KANNA.
KANNA may suspend, restrict, or terminate your access to the Website or Services at any time, with or without notice, for any reason, including if we believe you violated this Agreement, applicable law, cannabis regulations, or third-party platform terms.
If your account is terminated because of a violation of this Agreement, you may not be entitled to any refund, credit, or reinstatement.
All provisions that by their nature should survive termination will survive, including ownership, intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, arbitration, and governing law provisions.
Modifications to Service
KANNA reserves the right to modify, suspend, discontinue, or restrict the Website or Services, or any part thereof, at any time with or without notice.
KANNA is not liable to you or any third party for any modification, suspension, discontinuance, restriction, or unavailability of the Website or Services.
Blocking of IP Addresses
To protect the integrity, security, and lawful operation of the Website and Services, KANNA reserves the right to block certain users, accounts, devices, or IP addresses from accessing the Website or Services at any time and in its sole discretion.
Content and Proprietary Rights
KANNA retains all proprietary rights in the Website, Services, branding, logos, designs, graphics, text, images, videos, product descriptions, software, code, layout, features, and other materials made available through the Website, except where otherwise stated.
The Website contains copyrighted materials, trademarks, trade names, service marks, and other proprietary information owned by KANNA, its licensors, vendors, partners, or other third parties.
Except as expressly permitted by KANNA in writing, you may not copy, modify, publish, transmit, distribute, perform, display, sell, license, scrape, download, republish, reproduce, or exploit any Website content.
Unauthorized use of KANNA’s intellectual property may violate copyright, trademark, trade secret, unfair competition, privacy, publicity, and other laws.
Ownership of Your Content; License to KANNA
If you upload, post, submit, send, tag, review, comment, or otherwise provide content to KANNA or through the Website, including reviews, photos, feedback, testimonials, messages, suggestions, or other materials (“Your Content”), you represent that you have the right to provide that content.
You retain any ownership rights you may have in Your Content. However, by submitting Your Content, you grant KANNA a worldwide, royalty-free, non-exclusive, transferable, sublicensable license to use, reproduce, display, distribute, publish, modify, adapt, create derivative works from, and otherwise exploit Your Content for business, marketing, promotional, operational, and legal purposes, subject to applicable law.
KANNA may remove or decline to use Your Content at any time and for any reason.
Restrictions on Use of Materials
You acknowledge that the Website may contain images, text, graphics, videos, logos, trademarks, designs, product information, software, and other materials protected by copyrights, trademarks, trade secrets, patents, or other proprietary rights.
You may not modify, publish, transmit, distribute, perform, display, participate in the transfer or sale of, create derivative works from, or otherwise exploit any such materials without KANNA’s prior written consent.
Downloading, viewing, or accessing materials from the Website does not transfer ownership or grant you any license except for limited personal, non-commercial use of the Website as permitted by these Terms.
Copyright Policy
KANNA respects intellectual property rights and prohibits users from submitting or posting content that infringes the copyrights, trademarks, privacy rights, publicity rights, or other intellectual property rights of others.
If you believe your intellectual property rights have been infringed by content on the Website, please send a written notice to KANNA that includes:
Identification of the copyrighted work or intellectual property right claimed to have been infringed.
Identification of the allegedly infringing material and where it appears on the Website.
Your name, mailing address, telephone number, and email address.
A statement that you have a good faith belief that the disputed use is not authorized by the rights owner, its agent, or the law.
A statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the rights owner.
Your physical or electronic signature.
Copyright notices may be sent to:
KANNA Weed Dispensary Oakland
2019 MacArthur Blvd.
Oakland, CA 94602
USA
KANNA may remove allegedly infringing content and may suspend or terminate access for repeat infringers or users who violate intellectual property rights.
Liability for User Content
You are solely responsible for any content you upload, post, transmit, submit, or otherwise provide through the Website or Services.
KANNA does not guarantee that user-submitted content is accurate, lawful, reliable, appropriate, or non-infringing. KANNA has no obligation to monitor user content, but reserves the right to review, remove, disable, restrict, or report content at any time.
To the fullest extent permitted by law, KANNA disclaims all liability arising from user content, including claims for infringement, defamation, privacy violations, publicity rights, obscenity, offensive material, inaccurate information, or unlawful conduct.
Repeat Infringers
KANNA may suspend or terminate access for users who repeatedly violate these Terms, submit infringing content, misuse the Website, or engage in unlawful or inappropriate conduct.
KANNA may also suspend or terminate access without warning if ordered by a court, required by law, requested by regulatory authorities, or deemed appropriate in KANNA’s sole discretion.
Limitation of Liability
To the fullest extent permitted by law, KANNA shall not be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, incidental, punitive, or exemplary, arising out of or relating to the Website, Services, products, orders, delivery, communications, or your use or inability to use the Website or Services.
The Website, content, products, and Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability, or uninterrupted operation.
KANNA does not warrant that:
The Website or Services will be uninterrupted, secure, or error-free.
The Website will be free of viruses, malware, or harmful components.
Product descriptions, pricing, inventory, potency, images, or availability will always be accurate or current.
Third-party platforms will operate without interruption or error.
The Website or Services will meet your expectations.
You acknowledge that your use of the Website, Services, and cannabis products is at your own risk.
To the greatest extent permitted by law, KANNA’s total aggregate liability for any claim arising out of or relating to this Agreement, the Website, or the Services shall not exceed the greater of $500.00 or the amount you paid to KANNA during the six months before the event giving rise to the claim.
Indemnity by You
You agree to indemnify, defend, and hold harmless KANNA, its owners, officers, directors, employees, agents, affiliates, vendors, partners, successors, and assigns from and against any loss, liability, claim, demand, damages, costs, expenses, or fees, including reasonable attorneys’ fees, arising out of or related to:
Your use of the Website or Services.
Your violation of this Agreement.
Your violation of applicable law or cannabis regulations.
Your misuse of cannabis products.
Your violation of any third-party rights.
Your content or information submitted through the Website or Services.
Any activity under your account, whether authorized or unauthorized, unless caused solely by KANNA.
Attorneys’ Fees
If KANNA is successful in whole or in part in any action, arbitration, claim, or proceeding related to or arising from this Agreement, you agree that KANNA may recover its reasonable attorneys’ fees and costs to the extent permitted by law.
No Use by Underage Individuals
Individuals who are underage or not legally permitted to purchase cannabis may not access, use, order from, or make purchases through the Website or Services.
Parental or guardian permission does not authorize an underage individual to use the Website or purchase cannabis products.
Privacy
Use of the Website and Services is also governed by KANNA’s Privacy Policy, which is incorporated into this Agreement by reference.
Arbitration of Disputes — Important Notice Affecting Your Rights
In the event of any controversy, claim, dispute, suit, demand, cross-claim, counterclaim, or third-party complaint arising out of or relating to this Agreement, the Website, the Services, your relationship with KANNA, or any purchase from KANNA, including the formation, performance, breach, termination, enforcement, interpretation, or validity of this Agreement, such dispute shall be resolved by binding arbitration.
This arbitration provision is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq., and not by any state rule or statute governing arbitration.
The arbitration shall be conducted in Alameda County, California, or by video conference for the convenience of the parties.
The parties agree that arbitration shall be before a single arbitrator on an individual basis and not as a class action, mass action, collective action, consolidated action, representative action, or private attorney general action.
The arbitration may be administered by Judicial Arbitration and Mediation Services (“JAMS”), the American Arbitration Association (“AAA”), or another nationally recognized consumer arbitration service agreed upon by the parties.
The arbitration shall be administered according to the selected arbitration service’s applicable rules and fee schedule, except that the parties expressly waive the applicability of any rule permitting class, mass, collective, consolidated, or representative proceedings.
The arbitrator’s award shall be final and binding. Judgment on the arbitration award may be entered in any court having jurisdiction.
If a party fails to comply with the arbitrator’s award, the other party may petition a court of competent jurisdiction to enforce the award.
Binding arbitration means:
Both parties give up the right to a jury trial.
Both parties give up the right to proceed in court, except for limited matters permitted by law.
Both parties give up the right to appeal except for limited grounds available under the FAA.
Discovery may be limited by the arbitrator.
Waiver of Class Action Rights
By entering into this Agreement, you acknowledge and agree that any claims arising out of or relating to this Agreement, the Website, the Services, or your relationship with KANNA must be brought individually.
You waive any right to participate in a class action, mass action, collective action, consolidated action, representative action, or similar proceeding, whether through litigation or arbitration.
You may not bring claims on behalf of other persons or act as a representative for any group, class, or collective.
No Third-Party Beneficiaries
Except as expressly provided in this Agreement, there are no third-party beneficiaries to this Agreement.
Availability Outside the United States
KANNA operates in the United States. If you access the Website from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
You acknowledge that any personal information you provide may be processed in the United States or other jurisdictions consistent with KANNA’s Privacy Policy.
Entire Agreement
This Agreement, together with KANNA’s Privacy Policy and any additional terms posted on or linked from the Website, constitutes the entire agreement between you and KANNA regarding your use of the Website and Services.
Severability; Waiver
If any provision of this Agreement is found to be invalid, unlawful, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions will remain in full force and effect.
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of that term or any other term.
KANNA’s failure to enforce any provision of this Agreement does not constitute a waiver of KANNA’s right to enforce that provision later.
Headings
Section headings are included for convenience only and do not affect the meaning or interpretation of this Agreement.
Contact Us
Please contact KANNA with any questions regarding this Agreement.
KANNA Weed Dispensary Oakland
2019 MacArthur Blvd.
Oakland, CA 94602
USA
Store Contact: (510) 447-1706
Delivery Contact: (510) 220-0001
Website: https://kannaoak.com/
By using the Website or Services, you acknowledge that you have read this Agreement and agree to all provisions contained above.

